Domestic deliveries
Delivery time is as stated under the item.DHL
Delivery is always made as an insured package with DHL.Regardless of the product, we charge a delivery fee of €3.95.
From 120 € we deliver free of shipping costs in Germany and to Austria.
Click & Collect
If you have selected Click & Collect as your shipping method, you will receive an e-mail as soon as your order has been processed. After receiving the email, you can currently pick up your order at the store in Münster from Monday to Friday between 10 am and 6 pm.UPS Express
Order by 12.00 (working days) and delivery is guaranteed the next working day (no delivery on Saturday) Cost: 15€Weekends and holidays:
- Incoming orders from Friday, Saturday and Sunday will be delivered on Monday/Tuesday.
- On national and regional public holidays there is no delivery or delivery is restricted to certain regions.
We treat all orders with UPS Express with high priority. Should it still not work out, we will of course refund the postage costs. Unfortunately, we cannot accept any further liability.
Deliveries abroad
Delivery takes place within 1-4 working days.The order will be shipped by UPS or DHL.
* Returns from abroad must be paid for by the customer.
We ship to other EU countries and Switzerland. Please refer to the following list for the respective delivery costs:
Belgium 10 €
Denmark 10 €
England 10 €
Finland 15 €
France 10 €
Italy 10 €
Luxembourg 10 €
Netherlands 10 €
Norway € 25
Poland 10 €
Sweden 10 €
Switzerland 10 € (value of goods up to max. 999,99€ per order)
Czech Republic 10 €
Latvia 15 €
Hungary 15 €
Romania 15 €
Slovakia 10 €
Slovenia € 10
Estonia € 15
Lithuania 15 €
Canada € 50
Japan 50 €
Additional duties / charges:
Customers living outside the EU (Norway, Switzerland) will receive an invoice without German VAT (please note that the nationally applicable VAT rate and any applicable customs duties must be paid by you). In order for us to deduct this VAT, the invoice and delivery address must be identical and outside the EU.For more information on customs duties, see for example:
https://taxation-customs.ec.europa.eu/customs/customs_duties/index_de.htm
